Luxury travel roll-up
Advised on the shift to AI operations.
Before
Manual operations
An acquired luxury travel agency.
After
AI in back-office work
Automation for routine workflows.
My role
Advised the roll-up from concept through implementation.
Key outcomes
~40%Agency cost reduction after implementation
My approach
Prioritised team training. Pushed for AI within existing back-office workflows, without a new interface to learn.
Context
Result relates to the acquired agency.
Advisory engagement · Client anonymised